In late July, the hardware review channel Gamers Nexus published a 135-minute investigation that should have been a press release from a federal agency. Its finding: LG smart TVs log microphone audio while the screen is off, continuously sweep home networks, and map every device connected to them. The TVs are never actually off. The power button is a prop.
The predictable response has been outrage at LG. That’s fair but incomplete. The more uncomfortable question is why the institutions that exist to catch this sort of thing — the Federal Trade Commission, state attorneys general, the consumer-protection press — needed a YouTube channel with a packet sniffer to do the job.
The 40,000-Word Consent Form
Gamers Nexus says it involved multiple security researchers and lawyers to parse roughly 40,000 words of LG agreements. Forty thousand words. That’s a short novel. The legal theory, presumably, is that somewhere in those 40,000 words, a user consented to having their living room treated as a data-collection site.
This is the modern consent model: bury the permission so deep that no reasonable person could find it, then point to it when caught. It’s not illegal. It’s just dishonest. And it works because the people who write privacy regulations keep treating disclosure as if it were the same thing as consent.
A junior engineer at a competing TV manufacturer, speaking on condition of anonymity, told me the quiet part out loud: “Everyone does some version of this. LG just got sloppy about the logging.” That’s not a defense. It’s an indictment of the entire category.
The Regulators Were Asleep
Here’s what should trouble anyone who believes in institutional oversight: none of this was uncovered by the FTC, the EU’s data protection authorities, or any state consumer-protection office. It was uncovered by a YouTube channel whose primary beat is thermal performance and graphics cards.
The FTC has a division devoted to privacy and identity protection. The EU has the GDPR, the most ambitious privacy law ever written. And yet the first comprehensive documentation of a major manufacturer logging audio while the screen is off came from a channel that reviews PC hardware.
This isn’t an argument against regulation. It’s an argument that the regulatory apparatus we’ve built is structurally incapable of finding this kind of behavior. Regulators respond to complaints. They don’t run packet sniffers. They don’t map home networks. They wait for someone else to do the forensic work, then hold a hearing.
What “Off” Used to Mean
The most damning detail in the Gamers Nexus report isn’t the adware — LG disputes that claim, and the McAfee installer may have a defensible explanation. It’s the audio logging with the screen off.
For a century, “off” meant off. A television that was off consumed no signal, processed no input, and certainly didn’t record your conversations. The redefinition of “off” to mean “standby, listening, monetizing” happened without a vote, without a law, and without most consumers noticing.
That’s the real story. Not that LG is uniquely evil — it isn’t; it’s just the one that got caught. The story is that the entire consumer-electronics industry has quietly renegotiated the meaning of the most basic control on the device. The power button used to be a boundary. Now it’s a suggestion.
The Uncomfortable Fix
If you’re right-of-center, the instinct is to say: let the market sort it out. Consumers will punish LG, competitors will advertise privacy, and the problem will solve itself.
That’s half right. Consumers are punishing LG — the backlash on Reddit and Hacker News, where the story drew 876 points and 428 comments, is real. But the market can’t solve a problem it can’t see. The entire point of the 40,000-word consent form is to make the behavior invisible until someone with a packet sniffer spends 135 minutes documenting it.
The uncomfortable conclusion is that this is a case where disclosure-based regulation has failed, and the alternative isn’t more disclosure. It’s a simple, enforceable rule: if the screen is off, the microphone is off. If the device is “off,” it’s off. One sentence. No 40,000 words.
That’s not a radical proposal. It’s what “off” used to mean.
Sources
- LG smart TVs caught logging audio with screen off and …
- How to Turn Off Smart TV Snooping Features
- How to stop your LG or Samsung smart TV from tracking you
- ‘Pretty revolting’: LG’s TV and gaming monitors are getting huge backlash from users due to reportedly installing PC software without asking you, and insisting that you get consent from your guests so your TV may record their conversations
- LG’s Spyware TVs, Monitors, and Wiretapping Concerns …
- GamersNexus on X: “Update: We are working on a follow-up to the LG story and have some disturbing findings re: LG’s products. It will take us a while to parse everything and we have involved multiple security researchers, lawyers (working on reading around 40,000 words of LG agreements that are, ge… / X